Role: QA Specialist

Location: Remote

Duration: 3 months

About the Role:

They have been working with a provide on an implementation of SFMC/Data cloud and it is not going well. They brought in an architect to re-do most of what the partner has done, and move the project forward so they need hands-on folks to assist
Needs to know/have experience QAing for Marketing Cloud and Data Cloud
Assist with documentation
No specific testing tools in their environment so more of a manual QA someone who can check the work, write test cases for end users, etc.
Validate how things have been set up
Familiarity with salesforce products and marketing/data cloud
They are in the beginning stages of the implementation, so they are not yet well-established in marketing or data cloud. Looking for people who are motivated, self-starters who have the ability to think outside of the box and figure things out

What You Will Bring:

Delivery

Conduct testing of various Salesforce Marketing Cloud components, including dynamic content, email templates, automation workflows, landing pages, and data integrations.
Conduct testing of various Salesforce Data Cloud components, including identity resolution, segments, activations, and unified individual reconciliation.
Identify, document, and track defects or issues found during testing; work with developers to resolve them.
Ensure data quality and accuracy within the Salesforce Marketing Cloud and Data Cloud platforms, including data integration and management.
Create and maintain documentation related to testing processes, test cases, and defect resolutions.
Develop test plans, test cases, and test scripts based on project specifications and requirements.
Identify opportunities to improve testing processes, methodologies, and tools.
Partner with architects, designers, and marketers to ensure quality of marketing campaigns and data processes.

Development

Hands-on experience with Salesforce Marketing Cloud, including various studios and builders.
Familiarity with different testing approaches, such as functional, regression, and performance testing.
Understanding of data management principles and practices within Salesforce Marketing Cloud and Data Cloud.
Ability to analyze complex data, identify issues, and develop effective solutions.
Strong problem-solving and analytical skills.
Salesforce Marketing Cloud and Data Cloud Certification(s) preferred.
Experience working in Agile environments and using tools like Jira.
Strong communication skills and ability to work cross-functionally with technical and nontechnical stakeholders.