Job Description
The UPS Store Customer Service Associate Location Walnut Creek, CA :
The Seasoned Customer Service Associate delivers world-class customer sales & service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.
QUALIFICATIONS
- 1-2 years experience in retail
- Good with customer facing engagement
- Good time-management, and communication skills
- Strong computer skills, including Microsoft Office
- Prompt, reliable, and responsible, Flexible to work on weekends (Sat & Sunday)
- High school diploma or GED required
- Ability and aspiration to grow to take a leadership role
- Able to lift 40 pounds
Type of Work:
- Shipping/Mailing - Processing shipments for customers
- Package/Mail Sorting - Sorting incoming deliveries for pickup
- Packing - Providing packing service for customers
- Passport Photos -Taking photos for passport pictures
- Printing, Scanning, Faxing - Providing print services to customers
- Notary- Verifying ID of document signers
BENEFITS
- Sales bonus and promotion incentives, training & management certification for top performers, and an opportunity to advance to management
- Paid training
- Uniforms provided
- Discounts on products and shipping
- Paid Notary Certification for the right candidate
- Paid LifeScan/fingerprint Certification
- Sick Leave
BUSINESS HOURS
- Monday - Friday 8:00 AM - 6:30 PM
- Saturday 10:00 AM - 3:30 PM
Work Remotely
Job Types: Full-time, Part-time
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekend availability
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person
Job Tags
Hourly pay, Full time, Part time, Work at office, Remote work, Monday to Friday, Flexible hours, Shift work, Weekend work, Day shift,